Ask the support team for help with the login problem affecting your account.
What should you do if your SpinGenie login fails?
Use live chat or email to contact SpinGenie support about your account access. When asking for help, describe what happens when you try to sign in and any message you see.
Which SpinGenie app is available for your phone?
SpinGenie has apps for both Android and iOS. For Android, get the app from Google Play; for an iPhone, install the iOS app from the App Store.
Choose the version that matches your phone. See the SpinGenie app guide for the next step on mobile access.
What games does SpinGenie offer?
The game categories include Slots, Instant Win, Casino and Bingo. Live casino is available in Great Britain, with titles including Monopoly Live and Dream Catcher Live.
The library contains at least 4,000 games from at least 10 providers, including Evolution, Play'n Go and Red Tiger. For a broader look beyond account access, read our SpinGenie guide.
