Use SpinGenie’s Deposit Limits, Freeze/Cooling-Off Periods or Self-Exclusion to limit or stop play, or GAMSTOP for wider self-exclusion. If you want advice or help deciding what to do, independent services offer support, including free helplines for where you live.
How can I limit or stop gambling with SpinGenie?
Choose a tool for the restriction you want: SpinGenie offers Deposit Limits, Freeze/Cooling-Off Periods, Self-Exclusion and Reality Checks. These tools serve different purposes:
- Deposit Limits: a deposit limit caps the money you can add to a gambling account.
- Freeze/Cooling-Off Periods: a cooling-off period is a temporary break from gambling.
- Self-Exclusion: self-exclusion is a restriction you request to stop yourself gambling.
- Reality Checks: these reminders prompt you to notice the time you spend gambling.
SpinGenie describes gambling as entertainment that should be approached responsibly. If you need help with its tools, contact SpinGenie support by live chat or email. For wider background on the brand, read SpinGenie: what to know before you start.
Which independent services can help me stop?
GAMSTOP offers free self-exclusion across gambling websites and apps licensed in Great Britain. If you want advice or someone to talk to, choose an independent support service according to what you need and where you live:
- GAMSTOP: its cross-site exclusion covers gambling websites and apps licensed in Great Britain, rather than only one operator. Its support number is 0800 138 6518.
- GambleAware: offers advice, self-assessment and help finding local gambling support for people in Great Britain.
- National Gambling Helpline: people in England and Scotland can get free support 24/7 through this GamCare service, using live chat, WhatsApp or 0808 8020 133.
- Wales Gambling Helpline (0808 281 9265): people in Wales can access free support 24/7 through this service run by NHS Wales. Calls from landlines and mobiles are free.
For a restriction across licensed websites and apps, choose GAMSTOP; for advice or help finding local support, use GambleAware. If you want to speak with a support service, use the helpline for where you live.
